Delivery charge confirmed with you before delivery · Easy returns within 7 days

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Frequently Asked Questions

How long does delivery take?+

Inside Kathmandu Valley: 1–2 business days. Outside the valley: 2–5 business days across all 77 districts.

What are the delivery charges?+

We confirm the delivery charge with you by phone or message before dispatching your order. Delivery takes 2-5 business days across Nepal.

Do you offer Cash on Delivery (COD)?+

Yes! COD is available everywhere in Nepal. Pay in cash when your order arrives.

What is your return policy?+

7-day easy returns on unworn items with tags attached. Custom-stitched items are final sale. See our Return Policy page for details.

How do I find my size?+

Each product page lists sizes (S–XXL / Free Size). Measure your chest and compare with the size chart. Between sizes? Size up for kurtas and saree blouses.

How can I track my order?+

Use our Track Order page with your order ID (first 8 characters) and phone number — no login needed. Or check My Orders after logging in.

Which payment methods do you accept?+

eSewa, Khalti, bank transfer, and Cash on Delivery.

What if I receive a damaged or wrong item?+

Contact us within 7 days with your order ID and a photo. We will replace it or refund you — no extra charge.

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